Contacts
Welcome to the Contacts page of divineinsight.com.au, your independent guide to finding the best pokies near you in Australia. If you have a question about our reviews or want to get in touch with our editorial team, the details below will help you reach the right place.
How to Reach Us
The only way to contact us is by email:
We do not operate a phone line, postal address, live chat, contact form, or social media accounts. Please be cautious of anyone claiming to represent us through other channels.
What You Can Write About
You are welcome to email us about:
- Questions about our content — for example, how we review and compare pokies venues and online casinos available to Australian players.
- Corrections — if you spot outdated or inaccurate information in one of our reviews, let us know and we will verify and update it.
- Feedback — suggestions on how we can make our guides and reviews more useful for you.
- Partnership requests — commercial enquiries from operators or other businesses are reviewed by our team.
Response Time
We usually reply within a few business days. During busy periods it may take a little longer, but we read every message and will get back to you as soon as we can.
Questions About Your Casino Account
Please note that divineinsight.com.au is an independent review website — we are not a gambling operator. We do not hold player accounts, process payments, or run any casino games.
This means we cannot help with questions about:
- Deposits or withdrawals;
- Bonuses, wagering requirements, or promotional terms;
- Account verification, login problems, or account closure.
For any of these matters, please contact the customer support team of the casino or venue you are playing with directly. You will usually find their support details on their official website.
Need Help With Gambling?
If gambling is starting to cause problems for you or someone you care about, free and confidential help is available across Australia:
Gambling Help Online — a national service offering free 24/7 support, counselling and live chat for anyone affected by gambling. Call 1800 858 858 or visit www.gamblinghelponline.org.au.
You can also register with BetStop, the Australian Government's National Self-Exclusion Register, at www.betstop.gov.au, to block yourself from all licensed online wagering services in Australia.
Remember: gambling should be entertainment, not a way to make money. Only gamble what you can afford to lose.